ePhoneNumbers

Skip to Main Content »

Search Site

You're currently on:

Newsletter

Newsletter
 

Consumer FAQ's

 

Phone Numbers

1. Where do you get all of your phone numbers?
2. How many phone numbers do you have and how many do you have access to?
3. Do you post every phone number you have on the website?
4. How do you choose what phone numbers to post on the website?
5. How can I use my new phone number?
6. Is there a monthly fee after the numbers are purchased and ported?
 

Special Requests

1. What are Special Request Phone Numbers?
2. How do special requests work?
3. What types of phone numbers can I request?
4. How much do special request numbers cost?
5. How long does it take to get my special request number?
 

Number Porting

1. What is number porting?
2. Will my current phone company charge me an additional fee to port the number?
3. How long does the porting process take?
4. What happens to my old number?
5. Can I have calls forwarded from my new number to my old number until the porting process is completed?
 

Website

1. Is my personal information and my privacy secure?
2. What payment methods do you accept?

 
 

Phone Numbers

1. Where do you get all of your phone numbers?
We have multiple carriers and providers from all across the United States we work with to provide our service.
2. How many phone numbers do you have and how many do you have access to?
The number is always changing but we typically have at least 10 thousand phone numbers in stock at all times and with our suppliers, we have access to thousands of additional numbers at any time.
3. Do you post every phone number you have on the website?
No. Not every number we purchase would be desirable phone numbers for most customers.
4. How do you choose what phone numbers to post on the website?
We tend to filter the numbers we post on the website but what numbers tend to be more desirable phone numbers are based on previous sales and customer requests.
5. How can I use my new phone number?
Any way you would like. We can port the number to any carrier of your choice.
6. Is there a monthly fee after the numbers are purchased and ported?
No. Once you purchase the numbers and port them, we are out of the loop. For more information, please consult your new or current phone service provider for their fees.
 

Special Requests

1. What are Special Request Phone Numbers?
Special request phone numbers are available for you to be able to request any specific phone number you would like.
2. How do special requests work?
You submit a request, and our specialists work to locate the specific number you requested, pretty simple.
3. What types of phone numbers can I request?
Just about anything you can think of, we can try and locate if it is available. Give it a try; what do you have to lose.
4. How much do special request numbers cost?
That really depends on the specific request and what we have to do to secure the phone number. We will provide you with the costs before you proceed with the purchase and provide you with an estimate when you first submit your request. The typical costs run in-line with similar numbers found on our site.
5. How long does it take to get my special request number?
We quote 90 days, to be safe, but we typically fill requests within 30 days. We will keep you informed throughout the process.
 

Number Porting

1. What is number porting?
Number porting, or the industry term, Local Number Portability (LNP), basically provides you with the ability to take any phone number, which is in an account with your name, and move it to any service provider. There are some limitations as it relates to porting numbers to land line phones, it must be within the physical area of the specific area code. For more information, contact our number porting department prior to purchasing a new number.
2. Will my current phone company charge me an additional fee to port the number?
Typically your current phone company will not charge you to port the new number. To be sure, check with your current phone company.
3. How long does the porting process take?
The porting process typically takes anywhere from 5 to 30 days, it depends on multiple factors. We like to quote 10 to 30 days just to be safe, however, there are times that it can take more than 30 days.
4. What happens to my old number?
When you port a new number to any existing service, you old number is dropped from your account and will be placed in a queue for other new account holders.
5. Can I have calls forwarded from my new number to my old number until the porting process is completed?
We do allow you to have all of your calls from your new number to be forwarded to your old number while the porting process takes place. We do however bill you for the costs incurred for forwarding those calls.
 

Website

1. Is my personal information and my privacy secure?
All of your information is secure while shopping on our website through the use of SSL certificates. For more information please review our Privacy Policy.
2. What payment methods do you accept?
At this time we accept PayPal payments only. Through PayPal, you can make a payment using the following methods with, or without having a PayPal account: Visa, MasterCard, American Express, Discover, or eCheck.